Privacy Policy — 55577

1 Introduction

This Privacy Policy ("Policy") describes how 55577 ("we", "us", "our", "the Platform") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your", "the Player") who register for or use any service available at 55577.biz, including the sportsbook, live casino, slots, and all associated account and payment management features.

55577 is committed to handling personal data with transparency, care, and respect. We collect only the data that is genuinely necessary to operate the platform, comply with applicable obligations, and deliver a safe and enjoyable experience to players across Bangladesh — including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy. By creating an account or using the 55577 platform, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the platform.

2 Data Controller

For the purposes of applicable data protection law, 55577 acts as the data controller in respect of personal data collected through the 55577 platform. This means 55577 determines the purposes for which, and the manner in which, your personal data is processed.

All data-related enquiries, subject access requests, and objections should be directed to our dedicated privacy contact:

Email: [email protected]
Subject line: "Privacy Request — [Your Registered Username]"

We aim to acknowledge all privacy-related communications within 48 hours and to provide a substantive response within 14 calendar days of receipt, in accordance with our support commitments outlined in the Terms & Conditions.

3 Data We Collect

55577 collects personal data across several categories. The table below summarises the primary categories, examples of data within each category, and the general purpose for collection.

4 How We Collect Your Data

4.1 Directly From You

The majority of personal data 55577 holds is provided directly by you during the following interactions:

• Completing the registration form on the 55577 platform.
• Submitting KYC verification documents via the account dashboard.
• Making deposits or initiating withdrawals through bKash, Nagad, Rocket, Upay, Visa, or Mastercard.
• Contacting our customer support team via live chat or email at [email protected].
• Opting in to marketing communications or promotions.
• Setting responsible gaming preferences such as deposit limits or self-exclusion.
• Responding to surveys or promotional campaigns run by 55577.

4.2 Automatically

When you visit or use the 55577 platform, certain technical data is collected automatically through cookies, server logs, and analytics tools. This includes your IP address, device identifiers, browser information, and behavioural data such as which pages you visit and which games you play. This collection is necessary for the secure and reliable delivery of the platform and is described in further detail in Section 8 (Cookies & Tracking).

4.3 From Third Parties

In certain circumstances 55577 may receive personal data about you from third parties, including:

• Payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard) who confirm transaction status and return payment reference data.
• Identity verification service providers engaged to assist with KYC document authentication.
• Anti-fraud and anti-money laundering screening services that flag high-risk account profiles.
• Analytics partners who provide aggregated audience data to help 55577 understand its user base at a non-personal level.

5 How We Use Your Data

55577 uses personal data only for specified, legitimate purposes. The following table maps each primary use to the data categories relied upon:

55577 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where such processing is required for fraud prevention or AML screening, in which case you may request human review of any automated decision.

6 Legal Basis for Processing

55577 processes your personal data on the following legal grounds:

• Contract performance — Processing that is necessary to create and manage your account, process transactions, and deliver the services you have requested. Without this processing 55577 cannot operate your account.
• Legal obligation — Processing required to comply with anti-money laundering laws, age verification obligations, record-keeping requirements, and responses to lawful authority requests. This processing cannot be refused or withdrawn.
• Legitimate interests — Processing carried out to pursue 55577's legitimate interests in fraud prevention, platform security, abuse detection, and product improvement, where these interests are not overridden by your privacy rights.
• Consent — Processing for marketing communications and non-essential cookies, which is carried out only where you have given clear, affirmative consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7 Data Sharing & Third Parties

7.1 Who We Share Data With

55577 does not sell personal data to unaffiliated third parties. We share data only in the following circumstances and only to the extent necessary for the specified purpose:

• Payment service providers — bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks receive the financial and identity data necessary to authorise and settle transactions.
• KYC and identity verification providers — Third-party verification services receive document images and identity data to confirm authenticity as part of our KYC process.
• Game providers — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other certified studios may receive your player session token (a pseudonymous identifier) to facilitate gameplay. They do not receive your full name, national ID, or payment details.
• Anti-fraud and AML screening services — Specialist providers screen transaction patterns and identity data against known fraud and money-laundering indicators.
• Cloud infrastructure providers — Hosting and cloud services used to operate the platform store data on servers under binding data processing agreements.
• Regulatory and law enforcement authorities — 55577 will disclose personal data to competent authorities where required by law, court order, or lawful government request.

7.2 Data Processing Agreements

All third-party providers who process personal data on behalf of 55577 are bound by written data processing agreements that require them to process data only on 55577's documented instructions, to implement appropriate security measures, and to return or destroy data upon termination of the engagement.

8 Cookies & Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device, remember your preferences, and collect information about how you interact with the site. 55577 uses cookies and similar tracking technologies (including local storage, session tokens, and analytics pixels) on the platform.

8.2 Types of Cookies We Use

8.3 Managing Cookies

You may manage or disable non-essential cookies through your browser settings or through any cookie preference interface made available on the 55577 platform. Note that disabling strictly necessary cookies will impair or prevent platform functionality, including login and wallet operations. Clearing cookies will log you out of your current session.

9 Data Retention

55577 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be associated with an identifiable individual. Anonymised aggregate data may be retained indefinitely for statistical and product improvement purposes.

10 Data Security

55577 implements a layered approach to data security that encompasses technical, organisational, and procedural controls. Key measures include:

• Transport encryption — All data transmitted between your device and the 55577 platform is encrypted using TLS 1.2 or higher (SSL-secured). The platform enforces HTTPS on all pages.
• Data at rest encryption — Sensitive personal data, including KYC documents and financial records, is encrypted at rest using AES-256 encryption within our storage infrastructure.
• Access controls — Personal data is accessible only to 55577 employees and contractors who genuinely need it to perform their job functions. Access is governed by role-based permissions and is logged for audit purposes.
• Password security — Account passwords are stored using one-way cryptographic hashing. 55577 never stores plaintext passwords and will never ask for your password via any communication channel.
• Fraud detection systems — Automated systems monitor account activity in real time for anomalies consistent with account takeover, identity fraud, or suspicious transaction patterns.
• Incident response — 55577 maintains a documented data breach response procedure. In the event of a security incident materially affecting your personal data, affected players will be notified promptly in accordance with applicable requirements.

While 55577 takes all reasonable precautions to protect your personal data, no internet transmission or storage system is entirely immune to risk. You are responsible for maintaining the security of your own device and account credentials. If you suspect unauthorised access to your account, contact [email protected] immediately.

11 Your Data Rights

Subject to applicable law, you have the following rights in relation to your personal data held by 55577:

• Right of access — You may request a copy of the personal data 55577 holds about you, along with information about how it is processed.
• Right of rectification — You may request that inaccurate or incomplete personal data be corrected. Basic profile data may be updated directly within your account settings.
• Right of erasure — You may request deletion of personal data that is no longer necessary, or where you withdraw consent that formed the sole legal basis for processing. This right is subject to overriding legal retention obligations (see Section 9).
• Right to restrict processing — You may request that processing of your personal data be restricted in certain circumstances, for example while you contest the accuracy of data we hold.
• Right to data portability — Where processing is based on contract or consent and is carried out by automated means, you may request a machine-readable copy of your personal data.
• Right to object — You may object to processing carried out on the basis of legitimate interests. 55577 will cease such processing unless compelling legitimate grounds exist that override your interests.
• Right to withdraw consent — Where processing is based on consent (e.g., marketing emails), you may withdraw consent at any time by contacting support or using the unsubscribe mechanism in any marketing email.

To exercise any of these rights, submit your request in writing to [email protected] with the subject line "Privacy Request — [Your Registered Username]". We will respond within 14 calendar days. Identity verification may be required before your request is processed to protect against unauthorised disclosure.

12 Children's Privacy

55577 is strictly an 18+ platform. We do not knowingly collect personal data from any individual under the age of 18. Age verification is applied at the point of registration and may be re-applied at the withdrawal stage. If 55577 discovers that personal data has been collected from a minor, that account will be immediately suspended, all associated funds will be returned to the verified source payment method, and all personal data relating to the minor will be securely deleted.

If you believe a minor has registered on the 55577 platform, please notify us immediately at [email protected]. We take underage gambling prevention seriously and will act without delay on any credible report.

13 Marketing Communications

55577 may send promotional emails, SMS notifications, or in-platform messages about bonuses, new games, seasonal promotions (for example around Eid, Pohela Boishakh, BPL season, or the T20 World Cup), and platform updates. Marketing communications are sent only where you have provided explicit opt-in consent.

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link at the bottom of any marketing email.
• Adjusting your notification preferences within the account settings dashboard.
• Contacting [email protected] and requesting removal from all marketing lists.

Opting out of marketing does not affect transactional communications such as deposit confirmations, withdrawal notifications, account security alerts, or KYC status updates, which are necessary for the operation of your account.

14 Changes to This Policy

55577 may update this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or platform features. Where changes are material — meaning they significantly affect your rights or the way we use your data — we will notify you via your registered email address and via a prominent on-platform notice prior to the changes taking effect.

Minor clarifications or corrections that do not affect your rights in a meaningful way may be updated without individual notification, though the revised version will always be available at 55577.biz/privacy-policy with an updated effective date at the top of this document.

Your continued use of the 55577 platform following any update to this Policy constitutes your acceptance of the revised version. If you do not agree with any changes, you must cease using the platform and may request account closure in accordance with Section 9.2 of the Terms & Conditions.

15 Contact Us

For any privacy-related questions, requests, or complaints regarding the handling of your personal data by 55577, please contact us using the details below. All privacy communications are handled by our dedicated data protection team and treated with strict confidentiality.

Email: [email protected]
Subject line: "Privacy Request — [Your Registered Username]"
Response time: Within 14 calendar days
Support hours: 24/7, Bangladesh Standard Time (BST, UTC+6)

If you are not satisfied with our response to your privacy complaint, you have the right to escalate your concern to the appropriate data protection authority in your jurisdiction.